Testimonials


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Recognizing a job well done not only provides great feedback but also provides employees with recognition of their hard work. Below you will find what our satisfied customers had to say about us. If you would like to add testimonials to our website, please feel free to fill out the form below, we greatly appreciate anything you have to say!

Hi Shannon,

The installation of the new compactor went well – thanks for having it organized. The techs, Steve and Mauricio, were very good and did excellent work.

Author's imageMastermind Toys

Matthew/Shannon

I want to express how thorough and professional Andy was during the install. He really takes pride in his work during the install process and should be commended for that.

He is a rare breed out there in todays marketplace and is well worth rewarding for his efforts.

Author's imageProgressive Waste Solutions

Metro Compactor is the maintenance vendor responsible for maintaining and fixing our compactors and balers throughout Canada. Early in May, Karen from Maintenance set up a visit at 7240 in Bowmanville with our team and Metro Compactor to discuss compactor maintenance, performance, and the preventative maintenance process. Bowmanville has always struggled with compactor weights, and despite their efforts, have a YTD average of 4.13MT, and a 2013 average of 5.19MT. After discussing the process with the vendor for about 2 hours at the store, the vendor did their regular preventative maintenance. Claudio from Metro Compactor continued to monitor this compactor daily for the past 3 weeks, and on their first pickup the store had a weight of 7MT. By monitoring it daily, the vendor had the ability to see what was going on, and suggest improvements to either maintenance or the store process. This was a great example of how the maintenance, and close monitoring by the vendor resulted in a 25% improvement without any action needed by the store.

We are working with 2 additional stores now for the vendor to monitor (7011 and 7238), and will continue to work closely with this vendor and Maintenance to look for maintenance led improvements without impacting the store in situations where performance is limited. We are working on reviewing trends on our worst performing stores so that we can work with maintenance to review PM’s at those sites.

Shea – Claudio from Metro Compactor has done a great job working with us – his manager is Danny.

Author's imageThe Home Depot Canada

Three R Property Management has been using Metro Compactor Service consistently for over thirty years. I have personally been involved for the last seventeen, and throughout this time I can attest that the relationship has always been one of complete satisfaction from our perspective. In that seventeen years, Metro has provided service for our compactors, hydraulic lifts, as well as garbage, recycling, and green containers. Consistently, they have provided us with timely service which inevitably is done correctly the first time. As a result, call backs have never been an issue. This ensures everything is back in service quickly with a minimum of disruption for our staff, and the residents in the building.

Author's imageThree R Property Management

Metro Compactor is not only dedicated to provide quality service and equipment but is also diligent in providing the right solutions for businesses. The staff of MC is a team working together to insure the needs of the clients are met in the best ways possible. Their knowledge of equipment, service problems and quality installations is unsurpassed throughout Canada. Metro Compactors has met and in many cases exceeded the needs of our clients in all aspects of business.

Having worked with MC for over 10 years, MC is our first choice as a supplier of equipment for waste and recycling needs. Not only have they supplied new equipment but used equipment purchased by WLI is always quality equipment and MC stands behind any of the equipment purchased. WLI has tried other equipment and suppliers but have found that this family owned business only provides us with the best in both new and used equipment. The staff of MC stands above all others when it comes to getting the right answers in a timely manner. If you are looking for quality in both equipment and service, WLI will strongly recommend using MC as a first choice supplier.

Thank you for everything and we look forward to our continued business relationship in the future.

Author's imageWaste Logic Inc.

The Region of Peel provides collection services to more than 88,000 apartment units throughout Brampton and Mississauga. Recently, new front end recycling containers have been provided to apartment, Municipal, and Regional facilities to replace the existing 95 gallon recycling carts. The new front end containers provide more efficient collection services, increased storage capacities for recyclable materials, and a cleaner recycling area for staff and residents.

In 2008 the Region of Peel awarded Metro Compactor Service with a contract for the supply and delivery of front end containers. Since then, we have worked together to roll out this new program to over 450 buildings requiring over 1200 front end recycling containers varying in size from 3 to 6 cubic yards. Metro Compactor has customized containers to include the colour and artwork that suits our needs. In addition to the roll out, Metro Compactor worked with us to retro fit 294 containers to accommodate design changes to the restricted access slot, making the bin more user friendly.

As a rapidly growing Region, Metro Compactor has met our increasing demand, delivering a fast and reliable service with a quality product. They have exceeded our expectations. Their dedicated staff are professional, knowledgeable and efficient, with a focus on excellence customer service. The partnership with Metro Compactor has allowed us to continue providing our residents with an exceptional service.

On a personal note, I would like to say working with Metro Compactor has been a real pleasure; they are dependable and easy to work with. I look forward to continuing our relationship together.

Author's imageRegion of Peel

My name is Peter Skubna. I am the National Manager Environmental for the Hudson’s Bay Company (HBC) which operates a portfolio of just under 450 stores under the Bay, Zellers and Home Outfitters banners. The HBC portfolio of stores consists of stores in every province across Canada.

I have had the pleasure of partnering with Danny and the team at Metro Compactor for the last five years although Metro’s relationship with HBC started before that. I first became involved with Metro began when I was tasked with setting up a recycling program for mixed plastics in which we shipped these materials to a central location for consolidation. We soon realized that we did not have the right equipment in place to process these materials in an effective way for resale to our recycler. A colleague introduced me to Metro and within a few short meetings we had a custom proposal presented, which we implemented satisfactorily in short order.

About a year and a half ago I inherited the entire HBC waste portfolio and have been satisfied with working with Metro on a more regular basis. The team at Metro is always willing to provide HBC with the best solution for each situation. This includes advising on repair or also advising when repair is not the best value proposition and then advising on new. Metro also helps us by working the swap of equipment from one location to another.

Metro Compactor have always instilled a feeling of trust and honesty and it is a benefit to have the one stop solution that they provide.

Regards.

Author's imageHudson's Bay Company

CAPREIT Limited Partnership has been dealing with Metro Compactor and its affiliate companies for over 12 years for compactors and refusal system repair needs in all our buildings in Ontario. The staff and technicians are very helpful, courteous and show professionalism in all the dealings with us. All the staff have up to date knowledge of the new by-laws and regulations being implemented by the city with regards to garbage levies. All our site staff are very happy and satisfied with the service provided by the skilled and knowledgeable technicians from Metro Compactor Services.

It is with much pleasure, I would recommend Metro Compactor Service to anyone looking for their services.

Regards.

Author's imageCapReit Ltd. Partnership

To Whom it May Concern,

Metro Compactor Service has been servicing our locations and our customer sites for the past six years. They have always provided prompt, professional and courteous service.

Over time, many service providers tend to become complacent, MCS however, has always endeavored to continually develop and create new solutions aimed at assisting us in improving waste diversion.

While they had always supplied leading edge, reliable equipment, they have expanded their service to handle all areas of our business. We have now become accustomed to MCS working with us providing improvements in the manner in which we process our materials.

It is without hesitation that we would strongly recommend Metro Compactor Service to any organization looking for service from a professional, progressive partner.

Author's imageCanada Fibres Ltd.

NHD Developments Limited has been dealing with Metro Compactor and its affiliate companies for over twenty years.

The office staff is very courteous, helpful and are always in the know with regards to new by-laws and regulations being implemented by the city.

The various services provided at our building sites are always performed by very skilled and knowledgeable personal.

I would not hesitate in highly recommending Metro to anyone looking for the services they provide.

NHD Developments

I just wanted to thank you again for all of your help with getting everything moved for the above site. We very much appreciate the service your company provided and will not hesitate to contact you again in the future.

Thanks again.

Author's imageYour Waste Partners

Shannon,

I just thought I’d share a picture of the compactor unit from my visit earlier today. I just missed your installation staff as they are on site now completing the job. The unit looks great and seems to be very user friendly so the operator is very happy!

I look forward to doing this again in the future.

Thanks.

Author's imageMunicipality of Chatham-Kent

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